Outsourced Payroll Providers

"We moved to Cintra (formerly known as Trace) from a much larger provider and in doing so have made a huge cost saving in excess of £30k per annum, which for a relatively small business is significant. Furthermore, they offer a personal service and our Payroll Officer has been accommodating and fits in around our contacts working days as they work part-time. As a result, we have quickly forged a strong working relationship and we now have visibility of our payroll data, which has provided many additional benefits to the business. To say we are delighted is an understatement."

EVP Human Resources, OAG

"I would recommend Cintra Payroll Services (formerly known as Trace) because, to us, it’s an extension of our HR/Payroll dept. No question is too big for them to answer. It’s got people who help us reach good solutions and they take the trouble to get engaged. It takes the workload off us. We wanted a payroll services provider that made our lives easier. Trace makes that difference. Trace is a partner, not just a provider."

Group HR Director, John Laing

"There’s a good deal of anxiety when you run payroll for the first time with a new provider – but we needn’t have worried. It really was so seamless. We expected far more errors and issues – and they simply didn’t materialise."

Head of HR, Gant

"With Cintra (pka Trace) I rediscovered the sort of personal service I feared didn’t exist anymore. One point of contact. One payroll officer with whom I’ve built a really strong working relationship. He understands me. I understand him, and he’s always available by direct dial, so there’s no delay in getting through to him, and getting my questions answered. Nothing gets missed. “I have the confidence my payroll will be right. I trust them. I wanted a payroll service that was spotless every month. Trace’s is."

Controller of HR and Payroll, Sydenhams

"We previously had 2 different providers and wanted to consolidate to a single provider. We chose Cintra (pka Trace) because they offer a personal service with a named Payroll Officer and with their software we have reduced the number of manual processes and have visibility of all our payroll data which we didn’t have before."

HR Manager, Alliance Medical

"We moved to Cintra (formerly known as Trace) from a much larger provider because we wanted to streamline the processes associated with payroll. Our previous provider didn’t do the auto-enrolment assessment and Cintra do. This has reduced the process by a half-day and with a weekly payroll of 1,300 employees that is really important. With the introduction of electronic payslips, we will save circa £24k per annum and we no longer have the hassle of distributing paper payslips."

HR Director, Showcase Cinemas

"What appealed most was their emphasis on personal service and their focus on building relationships with their clients. The transition was very smooth and we’ve had no problems with our payroll since."

Managing Director, Drive Vauxhall

"We moved to Cintra (pka Trace) from another larger provider and the transition went very smoothly. The Implementation Consultant did an excellent job and kept us informed at each stage."

Company Secretary, Marine Society & Sea Cadets

"We are delighted with the quality and accuracy of the service that we get from Cintra (formerly known as Trace). Their staff really do take pride in the job they do."

Managing Director, Wordflow

"We have established a good working relationship with our Payroll Officer, who always answers queries and requests quickly and accurately. I appreciate the hard work and support they give me."

Financial Controller, Kawasaki Precision Machinery

"We have been a Trace, now Cintra, customer for 10 years and have always had an excellent service which delivers our payroll requirements in a professional and timely manner. Their staff are approachable and easily contactable and I would certainly recommend the service to others. In fact we have migrated our 2 other UK payrolls to them as well."

General Manager; Personnel, ESAB Group (UK) Ltd